I thought the rolled towel was for decoration, nope, it's to stop the water.ħ) Food and drinks are really expensive. We had a bonus domestic situation in the room next to us at 4:00 am with some very colorful language (this being no fault of the hotel, it was obviously the Casino they were unhappy with).Ħ)The shower leaks directly on the floor. I got a second floor room than looked between 2 trees and people strolling on the river walk could see in.ĥ) The room was small and mismatched, the bed was uncomfortable and the pillows were HORRIBLE! I booked online.Ĥ) I payed for an upgrade to 'riverview'. Normally you are encouraged to book directly with the hotel, I thought this was odd. I was told that only the retail price was what she could quote, it was 25.00 more to book through the hotel. We should have been made aware of this at check it.ģ) I called the hotel directly before reserving to see if they could match the online price. Nothing to do but gamble.Ģ) The hotel breakfast is 10.00/pp my husband thought it was included with our room, he didn't see the sign until after he served himself. No interaction at all really.Ģ) They have a nice spot where you would think there would be a pool but, nope, no pool. No breakfast info, no available food info, it would have been nice to be made aware of the grab n go room i didnt see it until i was leaving. We got that you needed a room key to gain access to the hotel. 1) check in was easy, she barely said 15 words to us.Ģ) Non smoking casino, very clean! Cleaning staff was everywhere and very friendly.ģ) Its one big room so it was easy to find my husband.ġ) We received no hotel information at check in, she barely said 15 words.

Lofts by rivers casino schenectady